How are health records evolving? Many modern hospitals, physicians, and private practices depend on electronic health records (EHRs), or easy-to-share, digital forms and systems. In fact, BCC Research estimates that the electronic health record market will be worth $23.5 billion by 2018. What is required to maintain these systems, andContinue Reading

Did you know that the electricity fireflies produce using chemical energy is more efficient than one of the most well known electrical inventions, the light bulb? Fireflies only lose 7% of their energy to heat, while ordinary light bulbs, on the other hand, lose 95 percent. When you want toContinue Reading

According to the 2012 Forrester Customer Service Index, only 37% of brands received good or excellent customer experience index scores. Some 64%, however, received ratings of “OK,” “poor,” or “very poor” from their customers. Though measuring customer satisfaction is not always a priority for many businesses, and some find thatContinue Reading

How did the popular furniture stores achieve their notoriety? Is it because they’re known as affordable furniture stores or could it possibly because they’ve been successful at building customer relationships to achieve brand loyalty? Believe it or not, popular furniture stores gained their esteemed reputations not only through competitive pricing,Continue Reading